1. INFORMATION WE COLLECT. BZ Dog Gear LLC ("Company," "we," "us," or "our") collects the following types of information: Personal Information: Name, email address, phone number, and physical address; Payment information (processed securely through third-party payment processors). Pet Information: Dog's name, age, weight, breed, and behavioral characteristics; Vaccination records and health information; Emergency contact information and preferred veterinary clinic; Known allergies, medical conditions, and special needs. Usage Information: Booking history, service preferences, and communication records; Website browsing activity and device information.

2. HOW WE USE YOUR INFORMATION. We use collected information to: Provide and deliver requested services; Process payments and manage bookings; Send service confirmations, updates, photos, and videos; Communicate about appointments, cancellations, and rescheduling; Respond to inquiries and provide customer support; Send promotional materials and newsletters (with opt-out option); Ensure safety and suitability of services for each dog; Improve our services and website functionality.

3. INFORMATION SHARING AND DISCLOSURE. We do not sell or rent your personal information. We may share information with: Service Providers: Payment processors, booking platforms, insurance providers, and other third parties necessary to operate our business. Emergency Contacts: Veterinary clinics or emergency contacts in case of pet health emergencies. Legal Requirements: Law enforcement, government agencies, or courts when required by law or to protect our legal rights. Business Transfers: In the event of a sale, merger, or transfer of Company assets.

4. DATA SECURITY. We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is one hundred percent (100%) secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. YOUR RIGHTS AND CHOICES. You have the right to: Access, review, and request copies of your personal information; Request correction of inaccurate or incomplete information; Request deletion of your personal information (subject to legal retention requirements); Opt out of promotional emails by clicking "unsubscribe" in any marketing email; Withdraw consent for photo and video usage (future content only). Please note that you cannot opt out of service-related communications while actively using our services.

6. DATA RETENTION. We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete your information unless retention is required by law.

7. COOKIES AND TRACKING TECHNOLOGIES. Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect website functionality.

8. CHILDREN'S PRIVACY. Our services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

9. CHANGES TO THIS PRIVACY POLICY. We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. CONTACT US. For questions about this Privacy Policy or to exercise your rights, contact us at: BZ Dog Gear LLC, 6623 Oakbrooke Circle, Bradenton, Florida 34202, Email: Bzdoggear@outlook.com, Phone: 941-896-2774.